Client reviews

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  • Buyer
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I am a builder on the Plateau and ONLY use La Cresta Real Estate for our transactions. Always a Great Experience.

Steve F

Kelly and Jake work for you like you’re family. Best experience with a real estate agent.

Winston Family

We just loved working with Kelly and Jake. They are the best! They supported us every step of the way through the process of selling our home. We highly recommend them.

Dr. Rick Sturdivant

This was NOT an easy transaction…COVID was the least of our twists & turns, but Jake & Kelly stuck with us, anticipated & resolved issues as they arose both before and after the quick close of our sale. They are remarkable. Thank you again, The Farrells, La Cresta, CA

GJSmith Property Management

Kelly and Jake did a fantastic job on my listing. they listened and understood my wants and needs and did everything in their power to make my deal go through. I recommend them very highly. They professional and they care about the clients needs.

Janet West

Jake and Kelly did a great job, even selling 2 homes for us during the pandemic (which wasn’t an easy task, especially in the beginning stages). Home videos and pictures were very professionally done. The same quality of service was delivered for our $400k home as was our $1,000,000 home.

Kevin Coldani

Kelly and Jake are AWESOME!! Extremely knowledgeable about the area, very professional, organized, responsive, transparent. Handled our transaction skillfully at every step of the process. Highest recommendation!!

Bruce Schwandt

Kelly and Jake are the perfect example of teamwork! We needed Kelly’s extensive knowledge and experience, coupled with Jake’s masterful negotiating abilities. They were attentive and readily available to answer all our questions. Hands down they are the best in the business!

Macy Weatherly

After listing my house with another realtor for six months, I received no showings and no Open Houses. Then by chance one day I reconnected with the realtor I had originally bought the property (undeveloped dirt) through, Kelly Smith, and discussed the possibility of her listing my house (I had built) for me. I learned she was now teaming with Jake Ralston. I made the decision to list with Kelly and Jake. Me being an out of the area owner, Kelly and her husband Steve spent several hours cleaning up the house and yard, at their own expense of time and money, making it much more presentable than ever before. Jake and Kelly came up with a detailed marketing plan, including a virtual tour with drone video and weekly Open Houses, and we put the house on the market within a few weeks of signing the listing agreement. Jake and Kelly spent many hours promoting and showing the house. We had more activity in the first weekend than I had in six month with my previous listing agent. It didn’t take long before the buyers were identified, however, the buyers owned multiple properties already and they wanted to sell one of them before buying my house. Jake and Kelly assisted with a nine month lease purchase option, which netted them zero commission until the house actually sold, but they felt it was the right strategy. After the buyer sold their other property Jake and Kelly were very active in getting my house closed and recorded before the end of 2020, with had been my goal all along. Fortunately for all we recorded at 4pm on 12/31/20. Obviously I am very happy with the support, but more importantly, the results Jake and Kelly achieved for me. Do yourself a favor, before you list with another agent, at least talk with Jake and Kelly about how they might help you too. I’m certain you’ll be glad you did.

Jake Doll

We recently listed and sold our home in La Cresta. We wanted a real estate agent who knew and lived in our area and could comfortably sell to prospective buyers. One who could honestly answer questions, because they live in the neighborhood. Kelly had that covered. She can sell the area, because she has a love and passion for this neighborhood. I would highly recommend Kelly and Jake for your real estate needs. Whether buying or selling.

Stephanie Graham

Kelly and Jake did an outstanding job for us from beginning to a successful end of our real estate transaction in La Cresta. We very much appreciated the excellent support. Highly recommend!!

Ray Madsen

Kelly and Jake are fantastic to work with!!! They represented us when we recently bought our La Cresta house and their vast knowledge and experience in the neighborhood was extremely helpful! They handled many important factors, unique to the area, during escrow that we are positive many other realtors would have missed. Jake and Kelly are kind and helpful and always answered our questions immediately. Definitely 5 STARS!

Susan N

Having never done any large real estate transactions we were pretty anxious … but Kelly & Jake guided us through every detail of selling our two properties AND purchasing our new home in the neighborhood we wanted. Their whole team was always accessible… quick to respond , answer any questions and provide support and suggestions to keep everything moving forward in the right direction. Don’t hesitate to call La Cresta Real Estate !

Linda Engle

I can’t speak highly enough of Jake and Kelly as our real estate agents. Their professionalism, knowledge, honesty, hard work and ethics are very much appreciated and respected. They are detailed oriented and great with people. They always keep their clients interests in mind and diligently ensure all facets of the transaction are attended to. They always took the time to answer all our questions (boy did we have questions). Jake and Kelly were great at giving us advice and list of things needed to get takers and spike interest in our home in La Cresta. These guys definitely have a passion for what they do and you can tell that they love their job and services they provide. They made what could have been a stressful and difficult process as seamless as could be. We had an excellent experience working with Jake and Kelly.

Maria Singer

Kelly and Jake recently sold my home in La Cresta, and I can honestly say I’ve never met better realtors. They are extremely professional and organized, and their depth of experience is evident in everything they do. They know the Santa Rosa plateau far better than any other realtors in the area. They take the time to really get to know you and understand your needs. They truly treated me like family throughout the entire process. I’m so grateful I found this team. They’re simply masters at what they do, and they’re also just great people. Kelly and Jake, thank you both so much.

Nick B.

Kelly and Jake sold our home in La Cresta in 4Q22. They are professional, efficient, flexible and highly knowledgeable. The entire process was extremely smooth and their team ensured that the multitude of details that needed attention were adequately addressed in a timely manner. We highly recommend Kelly and Jake and would happily work with them again in the future.

Carolyn McCracken

From start to finish, they provided an exceptional level of service and expertise that made the entire process stress-free and successful. First, they took the time to listen to my needs and understand what I was looking for in a property. They were patient and attentive throughout the entire search process, showing me multiple properties and providing valuable insights and advice on each one. When it came time to sell my land, they went above and beyond to market it effectively and negotiate a great deal. They were always available to answer my questions and address any concerns I had, and they kept me informed every step of the way. Overall, I couldn’t be happier with the experience I had working with Jake and Kelly. They are knowledgeable, professional, and truly care about their clients. I would highly recommend them to anyone looking to buy or sell property, and I will definitely be using their services again in the future. Thanks, Jake and Kelly!

Karen Allen

To say that Kelly and Jake are the best would be an understatement! They represented us as buyers and their excellent communication and depth of knowledge is unmatched. They took the time to really understand our needs and worked with us for many months before we found the perfect property. They are honest, hard working and genuinely kind realtors with a ton of experience. Highly recommend!

Maggie Matchett

Our family purchased a property with Jake and Kelly representing us in La Cresta not knowing much about the community. They were both so Knowledgeable and helpful guiding us through the process of researching properties and following through on the escrow process. I would highly recommend them for your real estate needs. We are extremely happy as new residents in La Cresta. Kelly being a resident herself has helped us numerous times with resources after moving in. They come highly recommended.

Krieger Family

Jake and Kelly are the real deal. If you have the good fortune of finding them to represent you to buy or sell you have struck gold. We have gone through both with them and they have been excellent to work with. They are experienced professionals in their field and know what to do in every unique situation to help you buy or sell. I have nothing but great things to say about them both. Then at the end of the deal you have got to know them and find out what genuine people they both are. I can’t say enough how much we love working with Jake and Kelly. How much we love knowing them and becoming friends. How outstanding they are as real estate agents.

Nicole McB

Having been in the mortgage business for over 35 years and actually having a broker’s license, I think that i have a pretty good perspective on Realtors. Hands down Jake and Kelly were the best that I’ve ever used. They sold our home for more money than we dreamed and negotiated a purchase price on our new home for $50K under market. They are the best, bar none.

Joe Conrad